Refund policy

Return & Refund Policy – Wisconsin Chemical Wholesale

At Wisconsin Chemical Wholesale, we stand behind the quality of our products and aim to ensure your complete satisfaction. Please review our return and refund policy below:

30-Day Return Window

You may return eligible products within 30 days of delivery for a full refund. Returns must be initiated within this time frame to qualify.

No Restocking Fees

We do not charge any restocking fees for returned items that meet our return criteria.

Conditions for Returns

• Products must be unused and unopened.
• All returns must be in original packaging.
• Opened, used, or partially used products are not eligible for return or refund unless the product is defective.

Damaged or Defective Products

If your order arrives damaged or you receive a defective product, please contact us within 7 days of delivery. We will replace the item at no additional cost to you.

To process a replacement, we may ask for:

• Photos of the damaged or defective product
• Proof of purchase

Return Process

To initiate a return, please contact our customer service team at [insert email] or call [insert phone number]. We will provide return instructions and a return authorization if applicable.

Refunds

Once we receive and inspect the returned item, a refund will be issued to your original method of payment. Please allow 3–5 business days for the refund to be processed.